(@work, 11:30pm, hearing noises comming from room of sweet italian grandma, who is found pulling her saggy face like a rubber mask in the mirror & laughing)
ME: *knocking on door* hi there. um what's so funny?
HER: oh..oh..oh..(catches breath) we were just talking that's all. and who are you?
ME: i'm..(looks around empty room) here to check in on you? do you need help getting ready for bed?
HER: no dear it's fine. thanks. goodnite.
(waves, exits. 30 minutes later her call light goes off)
ME: (entering) hi again. hey you're..dressed?
HER: (irritated,glaring) WHERE IS BREAKFAST? WHEN DO I EAT?!
ME: well it's midnight. the kitchen isn't--
HER: I HAVEN'T BEEN FED IN 4 DAYS. YOU ARE ALL TRYING TO KILL & POISON ME. WHERE IS MY FOOD?!
ME: ok i could make you some toast or
HER: I DON'T WANT ANY TOAST YOU IDIOT I SAID I WANT A GODDAMN MEAL!!
ME: i know. but i can only--
HER: (enraged,throws remote,gets out of chair) GET THE HELL OUT OF HERE THEN YOU ARE SO USELESS!!
(overheard muttering to herself through the freshly slammed door)
HER: CRAZY BITCH..

(@work, 2am, opening the door of a bathroom & finding withered old woman lying on the floor like a snapped marionette. blood is on the bathtub edge where her head struck and pooling on the tile)
ME: uh oh. (into radio.) we're going to need an ambulance and RN in 603.
HER: cliff?
ME: stay down. what happened?
HER: the people came out of my wall. they brought my husband and his father. and then they were gone and i was here. when am i going to see them again?
ME: uh..soon?

Dear Withered Old Woman-
Tonight when I showed up for my shift I was told that the people came out of your wall and took you away with them for the very last time. A goodbye would have been nice and i wish it hadn't happened on my day off, but I heard it was atleast peaceful. I hope you are in a less confusing and restrictive place now, that you fall less, that you can understand the languages you hear them speak, and that you asctually recognize the children, the families and the-man-who-says-it'll-be-ok. I got a little teary throwing out your nametag in the cafeteria tonight but know it is for the best. I give you mine. You will be missed.
Thank you for being my friend,
-Cliff

(@work, turning on a lightswitch to see the same withered old woman sitting in the dark talking to herself)
ME: hey who are you talking to?
HER: the familes
ME: are they here?
HER: cliff, they are always here. they go in the walls. is it dinnertime?
ME: its 5 am. you should sleep. can i turn off the light?
HER: yes.
(overheard after closing the door)
HER: you can come back out now.

(@work, punching in. old veteran night nurse is drinking coffee with a smirk)
ME: what's going on?
HER: oh nothing. haha...someone just got a crush on you.
ME: if it's not the maintenace man i don't fucking care.
HER: ohhh it's more than one. you know the new night nurse? the white girl?
ME: gross.
HER: she asked if you had a girlfriend. also that cna? with the glasses? she asked about you too and said she likes guys with beards.
ME: did you tell her i do too?
HER: no.
ME: why not?
HER: cause i like watching you get all pissed off.